Frequently asked questions
We take every effort to make your purchasing experience as easy and enjoyable as possible. Below are some frequently asked questions. If you have any concerns feel free to contact us at info@effectivepetproducts.com
General Questions
Whereas we try to be as clear as possible about how we do business we offer these FAQs for your convenience. If you have any issues please go to the home page and click the chat button.
Shipping Times
We offer fast shipping with USPS for reliable on-time delivery. We ship within the 48 contiguous United States, excluding AK, HI, and Puerto Rico.
Standard Shipping – (1-5 business days)
Transit time vary depending on your shipping address. Our fulfillment centers ship Monday-Friday.
See our Shipping Policy here.
We happily accept most credit cards, we also accept PayPal, Venmo, and Afterpay.
When our distribution notifies us of your order shipping we will email you the tracking information as well as enter the information in the Order Tracking.
You must contact us immediately. If your order has been submitted to the Distribution Center the order will have to be canceled and you will need to re-order.